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Hunkemöller is searching for a passionate, driven and ambitious (Senior) Retail Manager to become Head of Retail (m/f/d) for our Spanish market.  

We've come a long way. From a single store, Hunkemöller is now an international Omni Channel brand, a household name in 19 countries with more than 900 stores and northern Europe's undisputed leader in lingerie.

While expanding rapidly and growing our markets, our key aims is to deliver service that's beyond our customers' expectations. One of our USPs is the World Class Service we offer to our customers no matter where they shop. To help make that happen, we've not only invested in learning and development more than ever before to help train our Store employees. It all dependents on our ambitious, truly service-minded Managers to lead by example.

Are you an experienced Retail Manager and preferably gained experience both on the shop floor as well as in a Regional-/Area-Management, ideally within a Head of Retail position already? Then this could be your next challenge at Hunkemöller. As our Head of Retail you will be responsible for:

  • The overall retail success of all stores in your market, supported by Regional Managers
  • You supervise our Regional Managers, Store Managers and report directly into the Managing Director/COO
  • In order to support the Regional- and your Shop Managers to achieve good results and an excellent customer service, you manage and analyze our stores by KPIs
  • You are in touch with the teams in your market and empower your managers to grow their team members
  • For the local market and HQ, you act as the overall leading manager. You take responsibility for daily operations, but also the local strategy in accordance with our overall company goals. You inspire your teams, but are also the linking pin between our international HQ & your local teams.
  • Whilst reviewing operations in store, you are observing and analyzing the bigger picture to be able to find improvements in the end
  • The ongoing expansion of Hunkemöller inspires you and together with our Expansion Managers you are responsible to achieve our goals in your market
  • You are in touch with our management teams in our international HQ as well as colleagues from  other countries to find improvement potential globally   

YOUR PROFILE:

  • You have a strong passion for retail and an excellent knowledge of  KPI based management, desirable in the fashion sector
  • You gained at least 3-5 years experience in leading an ambitious team of (Regional-) Managers
  • Your daily work regarding achieving goals is based on detailed market analyses
  • You are highly motivated, flexible and are willing to travel daily to visit our Stores personally as well as attend international meetings  
  • You are fluent in English as well as in the local language(s) in your key market

Hunkemöller strives to be a much loved, social & inclusive brand. A place where people love to work, are proud of the brand, and where we create true brand ambassadors. Working in a passionate, energetic, design-led and performance-driven environment where our key customer persona 'Shero' sits at the heart of everything we do. Hunkemöller is certified TOP EMPLOYER of the Netherlands & Germany 2021, which underlines our people initiatives and achievements.

Together Tomorrow – Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our Together Tomorrow initiative reflects what we do and helps drive change across our business. Ready to help us achieving our ambitious goals? Where ever you'll start working with us, if in Stores or our HQs, you can contribute!

Apply now with your CV (in English). We'll ask you for your motivation in the first step of the application process, an on-demand video interview.

Your contact person for this role is Global Recruitment Manager Anne Albracht.